Description

Ria Money Transfer, a business segment of Euronet Worldwide, Inc. (NASDAQ: EEFT), delivers innovative financial services including fast, secure, and affordable global money transfers to millions of customers along with currency exchange, mobile top-up, bill payment and check cashing services, offering a reliable omnichannel experience. With over 600,000 locations in nearly 200 countries and territories, our purpose remains to open ways for a better everyday life.

We believe we can create a world in which people are empowered to build the life they dream of, no matter who they are or where they are. One customer, one family, one community at a time.

ABOUT THIS ROLE
As a Transaction Review Agent is a position focused on analyzing domestic and international transactions in real-time, identifying patterns, violations of the Bank Secrecy Act (BSA), money laundering, terrorist financing, and consumer fraud, ensuring compliance with the U.S. Patriot Act, the Office of Foreign Assets Control (OFAC), and all applicable Anti-Money Laundering (AML) regulations at the state, federal, and international levels.

ROLES & RESPONSIBILITIES

Assist with inbound and outbound calls

Validate purpose and legitimacy of any transactions that appear unusual or high risk based on the customer's and receiver’s activity

Process transactions that have met Ria policies, state and federal regulations

Escalating general reports of trends of possible consumer fraud and suspicious activity

Looking for constant development as well as continuous self-improvement





Advance Ability to detect and report suspicious transactions

Approach with open communication, excellence in service, integrity, and accountability

Perform back office and other duties as assigned or requested

Assessing risk when approving transactions with red flags
POSITION REQUIREMENTS

Advanced English level

High school graduated, college degree is a plus

Knowledge and experience in Microsoft Office preferred

1-2 years of experience in customer service or call center environment is preferred

PERKS & BENEFITS

Competitive salary

1 month of Aguinaldo (Christmas bonus)

15 days’ vacation

Life insurance

Food vouchers

Work-life Balance

Growth Opportunities

Vigente compensation is based upon factors such as the candidate’s skills, qualifications, and experience. In addition, Ria Money Transfer offers a wide range of best in class, comprehensive and inclusive employee benefits for this role.

Ria Money Transfer is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.

Check out our website to learn more about the company at: http://www.riamoneytransfer.com/

The position responsibilities outlined above are intended to define the general contents and requirements to perform this job. It is not to be taken as a complete statement of responsibilities or requirements. This job description does not restrict the Company’s right to assign or reassign duties and responsibilities to this job as needed.

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📌 Transaction Review Associate (Trilingual) (Santiago Mexquititlán Barrio 1ro.)
🏢 Ria Money Transfer (Dandelion)
📍 Santiago Mexquititlán Barrio 1ro.