Job Location: Mexico City, Mexico

Calling all originals: At Levi Strauss & Co., you can be yourself — and be part of something bigger. We’re a company of people who like to forge our own path and leave the world better than we found it. Who believe that what makes us different makes us stronger. So add your voice. Make an impact. Find your fit — and your future.

We're seeking a curious and driven Site Reliability Engineer to join our Data & AI Platform Engineering team. In this role, you'll help keep our data and AI platforms running reliably, efficiently, and securely — platforms that power decisions across our integral retail operations.

You'll work alongside experienced SREs and engineers to monitor production systems, respond to incidents, reduce operational toil, and build the automation that makes our infrastructure more resilient. This is an excellent opportunity to grow your SRE craft in a fast-paced, collaborative environment on Google Cloud Platform, with exposure to multi-cloud technologies and modern data engineering.

About the Job

Reliability & Incident Response




- Monitor production systems using observability tooling — dashboards, alerts, and logs — to detect and triage issues before they impact end users
- Participate in on-call rotations, respond to incidents following established runbooks, and escalate appropriately when needed
- Contribute to blameless post-mortems, documenting root causes and follow-up action items to prevent recurrence
- Help maintain and improve SLO dashboards and alerting thresholds to ensure platform health is visible and measurable

Toil Reduction & Automation
- Identify repetitive manual tasks and build automation to eliminate them, reducing toil for yourself and the broader team
- Write and maintain scripts, tooling, and CI/CD pipeline components that improve deployment reliability and operational efficiency
- Support self-serve infrastructure initiatives that allow engineering teams to safely provision and manage their

📌 Site Reliability Engineer (Ciudad de México)
🏢 Levi Strauss
📍 Ciudad de México