About Ingredion:
Join Ingredion, where innovation impacts lives worldwide Without even realizing it, you have experienced our work in your favorite chocolate, your pet’s food, the paper you write on, and your everyday snacks. As a general powerhouse across more than 60 industries, we harness the potential of natural ingredients to transform lives. Whether you are just starting your career or bringing years of experience, there is a place for you here to make a real difference. Be part of our team that values a wide range of perspectives and is committed to shaping a better world with every product we create.
Location: Guadalajara
Workplace type: Hybrid

As a Collection Analyst LATAM, you will support the accounts receivable and collections processes across LATAM, ensuring timely and effective collection of past due accounts, accurate cash application, and resolution of discrepancies while maintaining strong relationships with customers and internal stakeholders.
What will you do:




- Perform timely and effective collection of past due accounts to reduce DSO and support cash flow objectives
- Process, post, and apply customer payments in SAP, ensuring accuracy and reconciliation with open items
- Investigate and resolve payment discrepancies, including overpayments, short payments, and deductions
- Reconcile customer accounts and ensure integrity of accounts receivable records
- Communicate with customers to follow up on payments and resolve disputes professionally
- Collaborate with internal stakeholders (Sales, Credit, Accounting, Treasury) to resolve billing and payment issues
- Monitor collections performance and escalate significant delinquencies or risks when necessary
- Maintain accurate documentation, notes, and customer account records
- Support invoice delivery, customer portals, and exception handling processes
- Participate in process improvement initiatives and support special projects

What you will bring:
- Bachelor’s degree in Business, Accounting, Finan

📌 Collection Analyst LATAM (Guadalajara)
🏢 Ingredion
📍 Guadalajara