We are actively hiring experienced Collections Specialists located in Mexico and Colombia to join our growing remote team.
This role is adecuado for professionals with strong third-party collections experience who are confident handling difficult conversations, negotiating payment arrangements, and working in a fast-paced, target-driven environment. We are looking for candidates with excellent English communication skills, strong objection-handling abilities, and a solid understanding of collections compliance and FDCPA regulations.
If you are motivated by performance, enjoy helping resolve accounts professionally, and are looking for a long-term remote opportunity with growth potential, we would love to hear from you.

Compensation & Contract Structure
- Independent Contractor
- $260–$270 USD paid weekly
- Plus performance-based commission opportunities

Key Responsibilities
- Handle inbound and outbound collections calls professionally and efficiently
- Negotiate payment arrangements and resolve delinquent accounts
- Maintain consistent follow-up communication with customers




- Accurately document all account interactions and updates
- Ensure full compliance with FDCPA and collections regulations
- Meet and exceed individual and team performance goals
- Maintain professionalism and composure during challenging conversations

What We Offer
- Remote work opportunity within Mexico and Colombia
- Competitive weekly compensation in USD
- Uncapped commission structure
- Growth and advancement opportunities
- Supportive, performance-driven team culture
- Ongoing training and coaching

Technical Requirements (Essential)
To be considered, candidates must meet all technical requirements below:
- Windows 11 PC (Mac not supported)
- 16 GB RAM
- i5 processor and up
- Dual monitors
- Webcam
- Headset with mic
- Fibre internet with a wired connection
- Backup power solution
- Microsoft Teams / Office 365

Applications that do not meet the minimum technical requirements may not move

📌 Remote Bilingual Collections Specialist (Xalapa-Enríquez)
🏢 Resolv.Global
📍 Xalapa-Enríquez