Dispatch Team Lead | Dayshift (Guadalajara)

Dispatch Team Lead | Dayshift (Guadalajara)

13 ago
|
Rapido Solutions Group
|
Guadalajara

13 ago

Rapido Solutions Group

Guadalajara

At Rapido Solutions Group, we connect fast-growing U.S. companies with top integral talent.
From Guadalajara and León, we create career opportunities that bridge Mexico and the U.S. logistics industry.

We value diversity, joy, and passion, fostering a dynamic workplace where people grow both personally and professionally. Our goal is to be the best place to work, offering wellbeing programs, social initiatives, and real career growth.

Location: Guadalajara, Jal
Schedule: Monday to Friday, 06:30-15:30 hrs

Salary: $23,000 MXN / month
Additional Benefits:

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$1,000 MXN grocery vouchers

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$500 MXN punctuality bonus

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4% savings fund

Position purpose:

Responsible for supervising and coordinating a team of employees to ensure efficient and effective operations within a specific department or functional area. The Team Lead serves as a point of contact for team members, provides guidance and support, and contributes to achieving team goals and overall business objectives

Team Supervision: Oversee the daily operations of a team, including workload distribution,



task assignment, and scheduling to ensure smooth and efficient workflow.

• Performance Management: Set performance expectations, monitor individual and team performance, and provide ongoing feedback, coaching, and mentoring to team members to support their professional development and maximize their potential.

• Training and Onboarding: Facilitate the training and onboarding process for new team members, ensuring they receive necessary training, resources, and support to perform their roles effectively.

• Problem Solving: Assist team members in resolving complex issues, escalations, or customer complaints by providing guidance, facilitating problem-solving discussions, and ensuring timely resolution.

• Metrics and Reporting: Monitor and analyze team performance metrics, such as productivity, accuracy, and customer satisfaction. Generate reports and provide insights to management on team performance, trends,

📌 Dispatch Team Lead | Dayshift (Guadalajara)
🏢 Rapido Solutions Group
📍 Guadalajara

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