About IO Connect Services:
IO Connect Services is an AWS Advanced Tier Services Partner and Datadog Partner with a commitment to delivering complex and well-architected technical solutions worldwide. Founded in 2016, our professionals are dedicated to establishing and maintaining trust with our clients and business partners for long-term relationships.
Position Overview:
As we expand customer deployments, we’re seeking an experienced SRE. Specifically, we’re searching for someone who has fresh ideas and a unique viewpoint, and who enjoys collaborating with a cross-functional team to develop real-world solutions and positive user experiences for every interaction.
Responsibilities
Responsible for designing, building, maintaining, and scaling production services and server farms across multiple data centers for complex and data-intensive cloud services.
Design and enhance software architecture to improve scalability, service reliability, capacity, and performance.
Write automation code for provisioning and operating infrastructure at massive scale. You are not an operator,
you’re an experienced software engineer focused on operations.
Work with development teams to make sure the applications fit nicely within the infrastructure and scalability/reliability is designed and implemented from the grounds up. You will work with QA on building pipelines and automation for delivering and deploying applications to production.
Roll up the sleeves to troubleshoot incidents, formulate theories and test your hypothesis, and narrow down possibilities to find the root cause.
Write postmortem reviews and remediation recommendation.
Identify bad trends before they become problems; respond to automated system alerts, effectively troubleshoot system errors and work incidents to return systems to normal operating conditions
Author and update high-quality documentation of all relevant specifications, systems and procedures
Support and comply with the company’s Quality Management Syste
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