“we’re not in the shipping business; we’re in the information business” -peter rose, expeditors founder

global supply chain management is what we do, but at the heart of expeditors you will find professionalism, leadership, and a friendly environment, all of which foster an innovative, customer service-based approach to logistics.

- 19, 000 trained professionals
- 300+ locations worldwide
- fortune 500
- globally unified systems

major duties and responsibilities

ensure timely and accurate movement of freight and information, while providing an exceptional customer service within the transcon (transportation ) department

- ensure smooth and timely freight process flow
- ensure accurate and timely data entry into our operational system
- track and trace transcon files and reporting
- use export transcon workflow on daily basis
- ensure accurate and timely client and vendors billing.
- ensure delivery of freight and timely clearance when applicable
- interact with our customers in arranging their transcon shipments, meeting customer service standards.
- contribute to maintain good relationships with suppliers
- meet compliance at all times to regulations internal and external in accordance with government regulations.
- understand department process flow, and looking for best practices to improve operational efficiency and productivity
- ensure all customers standard operating procedures in place and updated in the dlsops
- meet kpi standards in accordance with the company’s procedures
- network communications, timely responses to emails and requests (internal and external)
- escalation of problems to management when necessary




- promote compliance in diligently following all company policies and regulations and performing the task at hand with outstanding integrity and pride.
- adhere to the company’s 10 cultural attributes: appearance, attitude, confidence, curiosity, excellence, integrity, pride, resolute, sense of humor, and visionary.

knowledge & behaviors:

knowledge:

- expeditors’ company policies and procedures
- basic local regulatory knowledge for compliance
- general logistics industry knowledge
- hazardous materials certification (preferred)

behaviors:

- positive and willing to help attitude

skills:

- pro-active, strong organizational skills.
- good computer skills (excel, word)
- 90% fluent in english
- effective interpersonal skills, including proven abilities to listen, comprehend, effectively communicate clearly and concisely to obtain positive results.

-work from home: no (any changes will be notified)

-type of position: full-time, permanent contract

-100% bilingual (spanish/english)

- logistics expertise

expeditors ofrece excelentes beneficios

- sueldo competitivo
- prestaciones superiores a la ley
- seguro de vida
- seguro de gastos médicos mayores
- plan de compra de acciones para empleados
- programa de capacitación y desarrollo de personal

expeditors offers excellent benefits

- competitive salary
- benefits above the law
- life insurance
- insurance of major medical expenses
- employee stock purchase plan
- training and personnel development program

all your information will be kept confidential according to eeo guidelines.

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📌 Ciudad juárez | service center - customer service agent - ejecutivo de servicio al cliente (Chihuahua)
🏢 Expeditors
📍 Chihuahua