Core Networking (Cisco-focused)- Strong knowledge of TCP/IP, OSI model, and networking fundamentals- Advanced routing and switching (CCNP-level depth)- VLANs, Trunking ******Q), STP/RSTP/MST- EtherChannel, HSRP/VRRP/GLBP- Static and dynamic routing (OSPF, EIGRP, BGP)- Route redistribution and path selection optimization- ACLs (standard/extended), QoS, NAT/PAT- Multicast fundamentalsWAN & Edge Technologies- MPLS, Metro Ethernet, leased lines- SD-WAN basics and operational support- VPN technologies (IPSec, SSL VPN, site-to-site)- WAN optimization and traffic engineeringMonitoring & Tools- Network monitoring platforms (SolarWinds, PRTG, Splunk, etc.)- Packet capture and analysis (Wireshark)- CLI-based troubleshooting- SNMP, Syslog, NetFlow- ITSM/ticketing systems (ServiceNow, Remedy, Jira)Systems & Automation (Desirable)- Basic Linux/Windows networking knowledge- Scripting fundamentals (Python, Bash, or PowerShell)- Configuration backup/automation tools- Infrastructure documentationKey Responsibilities- Provide Tier 2 support and act as escalation for Tier 1- Troubleshoot routing, switching, firewall,



and wireless incidents- Perform root cause analysis (RCA)- Implement approved changes and maintenance activities- Monitor network performance and capacity- Maintain technical documentation and diagrams- Coordinate with vendors and carriers for WAN issues- Ensure compliance with SLAs and operational KPIs- Support incident, problem, and change management processesSoft Skills- Strong analytical and troubleshooting mindset- Clear technical communication (written and verbal)- Ability to work under pressure and meet SLAs- Team collaboration and cross-functional coordination- Customer-oriented approach- Good documentation habits- Mentoring and supporting junior engineersCertifications (preferred)- Cisco CCNP Enterprise (or equivalent knowledge)- CCNA (minimum baseline)- ITIL Foundation (desirable)This version is concise, professional, and tailored for Indeed's formatting standards.Sueldo: $70,****** - $90,****** al mesBeneficios:- Apoyo para estudios- Confiable de vida- Vales de despensaLugar de trabajo: remoto híbrido en Guadalajara, Jal.

📌 Level 2 Network Engineer (Guadalajara)
🏢 Fixity Technologies
📍 Guadalajara