Chihuahua, México | Full‐time**Schedule**- Availability Monday to Sunday- Two consecutive days off (assigned by operations)- Fixed schedule (no rotation)- Availability between **6:00 AM - 10:00 PM (MX time)****About the Role**The Intake Specialist is the **first point of contact** for Law Firm.This role requires professionalism, empathy, and attention to detail while assisting potential clients and supporting the intake process for new cases.
**Key Responsibilities**- Answer incoming calls with professionalism and empathy- Conduct intake consultations and sign up new clients electronically- Schedule initial clinic appointments- Collect, process, and file legal documents- Enter and update case information accurately- Direct calls from insurance and medical providers- Collaborate with legal teams and internal departments**Requirements**:- **1+ year of experience** in customer service call center (BPO)- **Bilingual: English & Spanish (English B2+)**Administrativa25Pay: $19,****** - $19,****** per monthApplication Question(s):- De 1 a 10 en que nível consideras que esta tu inglés conversacional?
- Cuanto tiempo tienes de experiência en customer service/bpo?
Work Location: In person

📌 Bilingual Customer Service Representative - Law Firm Intake (Chihuahua)
🏢 Solvo Global
📍 Chihuahua