**Join Our Team as a Customer Service Representative!
**
We believe in creating a workplace where every team member thrives.
We're seeking a passionate and dedicated Customer Service Representative to bring their unique talents to our collaborative and supportive environment.
**Your Impact**
In this role, your contributions will help us deliver exceptional results and make a positive difference in our industry.
**What You'll Do**:
- You will have direct contact with American clients to support them and provide solutions.
- Assist clients in resolving their immediate issues.
- Answering incoming calls, paging on-call doctors and technicians.
- Accurately document messages and ensure they are delivered to the correct personnel on time.
- Enter and update customer information in the CRM system, ensuring all interactions are recorded for future reference.
- Use technological platforms to provide the best support.
**What We're Looking For**:
- Passion for customer service.




- Preferably experience in a call center.
- 90% proficiency in written and spoken English.
- Familiarity with Microsoft Office suite.
- Shift availability.
**What We Offer and Important Information**:
- Salary range: $22,500 - $25,000 pesos per month (gross salary, including weekly bonuses based on performance).
- Shift availability: Tuesday-Saturday, 7:00 am-4:00 pm PST.
Saturdays can be worked from home after training is done.
Sunday and Monday off.
- Enjoy proportional vacation days.
- Paid online English courses.
- A progressive company culture where your ideas are valued.
We value each team member's contributions and are committed to maintaining a workplace that encourages both individual and collective success.
Let's achieve great things together!
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📌 Customer Service Representative (Tijuana)
🏢 Equivity
📍 Tijuana