Job Category
Employee Success
Job Details
**About Salesforce**
Salesforce is the #1 AI CRM, where humans with agents drive customer success together.
Here, ambition meets action.
Tech meets trust.
And innovation isn't a buzzword — it's a way of life.
The world of work as we know it is changing and we're looking for Trailblazers who are passionate about bettering business and the world through AI, driving innovation, and keeping Salesforce's core values at the heart of it all.
Ready to level-up your career at the company leading workforce transformation in the agentic era?
You're in the right place!
Agentforce is the future of AI, and you are the future of Salesforce.
**Responsibilities**:
The responsibilities of the Employee Data Analyst include but are not limited to the following:
- Act as liaison between General ES Ops/COE Teams to make sure processes and audits are globally aligned
- Participate in and/or lead and/or coordinate Global projects, system enhancements and audits
- Identify and Perform data audits to ensure meeting clean data requirements
- Support Data specialists with complex transactions/cases to resolve issues and keeping stakeholders informed
- Review/Audit and Process Mass load all EIB's such as OTP, Change Job's, Org Assignments etc..
- Participate in testing (UAT) and implementing system upgrades and rollout of new features
- Own data integrity of all employee change transactions by following the outlined peer review/audit process
- Case management - case triaging, adhering to TAT, meet CSAT expectations
- Create and analyze various reports for monthly, quarterly business review (MBR/QBR)
- Support our centralized knowledge base within our employee portal; identify and close knowledge gaps by creating,



updating and improving knowledge articles to keep information relevant for employees and Managers
- Proactively identify process improvements and process redundancies, and collaborate towards an improved and more productive process that enhances the employee experience
- Ensure there are zero compliance deficiencies by closely auditing the processes in the team
- Liaise effectively and collaboratively with stakeholders and other support teams to resolve issues
- Lead and/or support Process transition from COE/Regional teams
**Required skills/experience**:
- 4-6 year's work experience in an HR Data Management or HR operations role
- Experience in Workday HCM functions and EIB's.
(or any ERP similar to WD)
- Must have strong understanding of data integrity and data privacy requirements
- Excellent verbal and written communication skills: concise, articulate, and confident
- Work effectively in a team environment
- Intermediate to Advanced knowledge of Excel
- Proven ability to diagnose a problem, informed by data and lead correction efforts
- Proven project management skills
- Exceptional customer service orientation
- Ability to prioritize competing priorities in a high-paced work environment
- Drives results and is solutions-oriented
- Ability to maintain confidentiality in all aspects of job responsibilities
- Exceptional time management, organizational, prioritization and follow-up skills
**Requirements For Success**:
Problem Solving:



uses rigorous logic to understand hidden problems and identify effective solutions without adding complexity Communication: Possess excellent presentation skills and comfort presenting to upper management Priority Setting: Ability to work well under pressure, handle multiple tasks in a fast-paced environment Customer Focus: Ability to work cross-functionally and manage multiple responsibilities with tight deadlines Detail Oriented: Focus on data accuracy and system integrity Trust: Demonstrated ability to handle highly sensitive data
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Accommodations
Posting Statement
Salesforce is an equal opportunity employer and maintains a policy of non-discrimination with all employees and applicants for employment.
What does that mean exactly?
It means that at Salesforce, we believe in equality for all.
And we believe we can lead the path to equality in part by creating a workplace that's inclusive, and free from discrimination.
Know your rights: workplace discrimination is illegal.
Any employee or potential employee will be assessed on the basis of merit, competence and qualifications - without regard to race, religion, color, national origin, sex, sexual orientation, gender expression or identity, transgender status, age, disability, veteran or marital status, political viewpoint, or other classifications protected by law.
This policy applies to current and prospective employees, no matter where they are in their Salesforce employment journey.
It also applies to recruiting, hiring, job assignment, compensation, promotion, benefits, training, assessment of job performance, discipline, termination, and everything in between.
Recruiting, hiring, and promotion decisions at Salesforce are fair and based on merit.
The same goes for co

📌 Employee Data Analyst (Xico)
🏢 Salesforce
📍 Xico