The IT Business Unit Sr Manager is accountable for management of complex/critical/large professional disciplinary areas.
Leads and directs a team of professionals.
Requires a comprehensive understanding of multiple areas within a function and how they interact in order to achieve the objectives of the function.
Applies in-depth understanding of the business impact of technical contributions.
Strong commercial awareness is a necessity.
Generally accountable for delivery of a full range of services to one or more businesses/ geographic regions.
Excellent communication skills required in order to negotiate internally, often at a senior level.
Some external communication may be necessary.
Accountable for the end results of an area.
Exercises control over resources, policy formulation and planning.
Primarily affects a sub-function.
Involved in short
- to medium-term planning of actions and resources for own area.
Full management responsibility of a team or multiple teams, including management of people, budget and planning, to include performance evaluation, compensation, hiring, disciplinary actions and terminations and budget approval.
**Responsibilities**:
- Functions in a Chief Of Staff capacity to ensure strategy is implemented appropriately.
- Collaborates with IT functional/departmental executives and business leaders to create the business plan for IT.
- Scans the external IT environment to provide a common set of planning assumptions.
- Works on internal communications.
Manages mergers & acquisitions and outsourcing activities.




- Ensures business unit is meeting or exceeding components of service level agreements.
Resolves complex and varied issues with substantial potential impact.
- Uses in depth understanding of concepts and procedures within own area and basic knowledge of other areas to resolve issues that have impact beyond own area.
- Applies in depth understanding of how own sub function integrates within technology and has commercial awareness.
- Has full management responsibilities for team (includes people, budget and planning).
- Provides evaluative judgment based on analysis of factual information in complicated and unique situations; uses multiple sources of information.
- Impacts the area through responsibility for planning, finances/budget, end results, setting policies and contribution to strategic decisions.
- Persuades and influences others through communication and diplomacy skills; may negotiate with external parties.
Qualifications:
- 10+ years of experience in technology planning with commensurate experience in people management.
- Budget management, Risk & Control management, influencing skills
**Education**:
- Bachelor's/University degree, Master's degree preferredJob Family Group:
Technology
- **Job Family**:
Technology Management
- Time Type:
Full time
- Most Relevant Skills
Please see the requirements listed above.
- Other Relevant Skills
For complementary skills, please see above and/or contact the recruiter.
View Citi's EEO Policy Statement and the Know Your Rights poster.

📌 Banamex Head Agile (Xico)
🏢 Citigroup
📍 Xico