**Custom furniture design company is looking for a customer service and sales administrative process professional with a command of the English language to serve national and foreign clients.
**
**Objective function of the position**:
**Responsible for the reception, creation, administration and follow-up of new purchase orders, reporting, system entries, etc. understood as such from the moment the order is placed until it is delivered to the client.
**
**Essential requirements**:
**Advanced English language minimum C1.**
**Handling of an ERP (SAP, SAI, Oracle, Workday, Microsoft Dynamics, Compaq)**
**Intermediate-Advanced Excel (Graphics and report generation).
**
**Experience in dealing with clients and the administrative sales process from the purchase order to after-sales service.
**
**Duties to be performed**:
**Responsible for customer service (corporate or private) national and foreign.
**
**Preparation of quotes, follow-up of samples sent to clients.
**
**Management with internal areas regarding requirements, plans, proposals, stock of merchandise, inventory control of finished product and consignment.
**
**Additions, updates and changes in the internal and client internal system (ERP).
**
**Reception of purchase orders, lifting of orders,



corroborating that all documents have the correct and complete information.
**
**Support to the Operations area regarding logistics clarifications, sending shipping information to clients, tracking numbers, packing lists and invoices; reporting on the status of their orders, shipping dates, as well as confirming the acceptance of freight rates.
**
**Manage changes in orders from the reception of the request to processing with the operational area.
**
**Collect and follow up on payments or balances of clients with and without credit, clarifications and collection problems, taking care of the client-company relationship.
**
**Reception and follow-up of clarifications with clients; active participation in follow-up meetings with clients.
**
**Generation of reports (Excel, dynamic tables).
**
**Salary between $20,000.
$25,000.
Monthly benefits**
**Benefits by law.
**
**Work schedule: Monday to Friday from 9:00 a.m. to 6:00 p.m.**
**Work area: Nuevo México neighborhood, Zapopan, Jalisco.
**
**Near UNE university, Tesistán campus.
**
Tipo de puesto: Jornada completa
Sueldo: $20,****** - $25,****** al mes
Tipo de jornada:
- Lunes a viernes
Lugar de trabajo: Empleo presencial

📌 Order Manager (Zapopan)
🏢 Gneis
📍 Zapopan