**Descripción**
Certified NCLEX-RN bilingual Nurse for Customer Service.
**Requierements**
- **NCLEX-RN certificate (must have)**:
- NCLEX-RN certified nurses with 3-5 years of recent Telephone Triage experience/ Call Center Experience
- Licensure in at least one US state is required.
Nurses registered in the state of Illinois are highly preferred
- Demonstrates empathy and compassion while interacting with patients, understanding their concerns, and providing support.
- Clinical Assessment: Skilled in handling different types of calls from patients/care givers, assessing patient symptoms and determining whether medical attention is necessary.
Ability to provide guidance on self-care when appropriate.
- Experience working with Electronic Medical/Health Records and documenting electronically.
- Experience with various computer software, knowledge of Microsoft Word, Excel, Outlook, and the internet
- Typing skills to prepare forms and correspondence with speed and accuracy.
- Skilled in speaking English clearly and distinctly, with appropriate grammar.
IELTS / TOEFL certification would be a value add
- Demonstrated ability to work as part of a team while functioning independently, maintaining confidentiality in all assignments,



and showing initiative in identifying and solving problems as they occur.
- Work in Monterrey, NL, Mexico
**Role and Responsibility**:
- As a Telephone Triage Nurse accept telephone calls from patients with varying levels of acuity and types of medical concerns including but not limited to
- Performs to the level of a licensed registered nurse as dictated by the Illinois Nurse Practice Act
**We Offer**:
- Base salary, $30,000 to $40,000 mxn (before tax)
- Relocation bonus
- Law benefits
- Over the law benefits
- Weekends Off (Monday to Friday shift)
- **Support for NCLEX certification**
**SITE**: Miguel Hidalgo y Costilla 330, Centro, ***** Monterrey, N.L.
Tipo de puesto: Jornada completa, Por tiempo indeterminado
Sueldo: $30,****** - $39,****** al mes
Beneficios:
- Días por enfermedad
- Programa de referidos
- Seguro de gastos médicos
- Vacaciones adicionales o permisos con goce de sueldo
- Vales de despensa
Tipo de jornada:
- Lunes a viernes
- Turno de 8 horas
Lugar de trabajo: Empleo presencial
Fecha límite para postularse: 31/12/2024
Fecha de inicio prevista: 06/01/2025

📌 Bilingual Nclex-Certified Nurse (Monterrey)
🏢 Hexaware Technologies
📍 Monterrey