Review of customer activity and review that system generated "smart alerts" comply with internal AML/ATF policies;
- Review of agent activity and ensuring that transactions carried out at our agent locations comply with internal AML/ATF policies;
- Review that internal communications made by our agent/store employees or back-office colleagues comply with internal AML/ATF policies;
- Keep our customers up to date on all RIA compliance rules and regulations;
- Keep our agents up-to-date on all RIA compliance rules and regulations;
- Collaborate in preparation and filing of STR's for detected suspicious activities and contribute in preparing responses to different inquiries from local authorities;
- Contribute to creation of new policies, collaborating with senior analysts and supervisors.
- Interact with customers face to face to receive and process all of Ria's products such as money transfers, money orders, selling and buying foreign currency;




- Accurately verify or enter the customer's information on our systems;
- Courteously assist customers with various inquiries such as questions about our services, service cancellations or other Ria locations;
- Recognize problems, issues or complaints during queries and propose solutions or escalate to the management team;
- Keep up to date with Ria's products, services and policies;
- Balance your cash register and prepare cash for bank deposit;
- Prepare your daily transactions record;
- Perform other duties as assigned or requested by your colleagues and superiors.
- Proficient with MS Office
- Fluent local language + Other language (Preferably English and French)
- Experience/knowledge of compliance issues in a financial institution is an advantage
- Transaction monitoring and AML/ATF experience is an advantage

📌 Transaction Review Associate (Santiago)
🏢 Ria
📍 Santiago