Join WKKC in Querétaro as a
Service Excellence Intern
and be part of a dynamic team driving innovation and efficiency across business operations. You will help track key performance metrics, support impactful meetings, bring process improvement ideas to life, and work on real initiatives that reduce waste and boost performance — all in a
hybrid model
with 3 days in the office and 2 days from home.
Responsibilities
Track and update key performance indicators (KPIs) to measure progress.
Help prepare and organize monthly operations meetings by ensuring all data and materials are up to date.
Support performance reviews by analyzing KPI trends and helping define action plans.
Join the Innovation & Improvement Committee to bring new ideas to life and manage improvement initiatives.
Create and update process flowcharts to ensure clarity and efficiency.
Analyze processes to identify and reduce waste in GBS operations.
Support the governance of the IES structure by keeping processes aligned and well-documented.
Qualifications
You’re a passionate bachelor’s student in Industrial Engineering, eager to learn, grow, and contribute to real business improvements.
You’re fluent in both English and Spanish — written and spoken — and confident in communicating with diverse teams.
You’re skilled with Microsoft Office tools like Excel, Word, and Power Point, and use them to bring structure and insights to your work.
You have active medical coverage, either through your university’s facultative insurance,



a major medical expenses policy, or similar.
You’re available to support our team 25 to 30 hours per week, combining your studies with meaningful hands‑on experience in a hybrid model (3 days in‑office, 2 days remote).
Work Requirements The ability to work a full shift, come to work on time, work overtime as needed and the ability to work according to the necessary schedule to meet job requirements with or without reasonable accommodation is an essential function of this position.
Equal Opportunity Statement WK Kellogg Co is an Equal Opportunity Employer that strives to provide an inclusive work environment, a seat for everyone at the table, and embraces the diverse talent of its people. All qualified applicants will receive consideration for employment without regard to race, color, ethnicity, disability, religion, national origin, gender, gender identity, gender expression, marital status, sexual orientation, age, protected veteran status, or any other characteristic protected by law.
For US Applicants Where required by state law and/or city ordinance; this employer will provide the Social Security Administration (SSA) and, if necessary, the Department of Homeland Security (DHS), with information from each new employee’s Form I-9 to confirm work authorization. For additional information, please follow this link.
Contact If we can help you with a reasonable accommodation throughout the application or hiring process, please email Talent Assist@

📌 Service excellence intern (student) (Santiago de Querétaro)
🏢 Wk Kellogg
📍 Santiago de Querétaro