Responsibilities
Ensure follow-up to the workshop process. Ensure constant communication between the customer and the workshop to level workloads and customer satisfaction. Ensure service closure. Book appointments to service units. Receive the customer and create the WO, book appointments and provide quotes. Inform the customer about pending and additional work. Constantly inform the customer about the status of their unit in the workshop. Notify the customer that the unit is ready. Requirements
1 to 2 years in customer service, reception, or administrative roles in workshops or service centers. Basic knowledge of vehicles and automotive services. High school, Associate degree and/or Bachelor's degree completed. Hard Skills
Work Order Creation Appointment Booking Basic Automotive Knowledge Soft Skills
Communication Skills Customer Interaction Certifications & Qualifications
High School Diploma Associate Degree Bachelor's Degree

📌 Parts advisor – support professional 2 (Centro-Norte)
🏢 Jobtailor
📍 Centro-Norte