Department Name BLUEFIRE CLAIMS PROCESSING Job Type Full time Service Now Ticket RITM Modality Hybrid Work Experience 1-3 years Assigned Recruiter Contact Jennifer. Santana. Vazquez@ Date Opened 07/21/2026 Country Mexico Job Description
Responsible for the investigation, evaluation,disposition, and settlement of complex claims and moderate exposures. Thisincludes the investigation, determination, and evaluation of coverage,liability and damages, and the setting of proper reserves. 1. Handling claims which may have multiple featuresidentified upon report or likely to arise during the investigation of the claimincluding collision, comprehensive, physical damage and unrepresented injuryclaims 2. Identify and triage possible bodily injuryexposures 3. Responsible for claims that result fromcatastrophes including: Hurricane/Wind losses 4. Responsible for claims that may involvesignificant/multiple coverage issues including: Unlisted driver operating vehicle at time of loss Unlisted vehicle being operated at time of loss Non-permissive user of vehicle at time of loss Other loss to VIN/Policy Business Use Loss within 10 days of coverage,



change, inception or expiration 5. Responsible for claims involving all types of autoaccidents from single vehicle to complex multi vehicle losses 6. Responsible for rental management and tow storagemitigation 7. Deliver Customer Service according to companyexpectations 8. Responsible for processing claims involving: Complex liability investigations 9. Identifying red flags and referring possible fraudto the SIU team
Requirements
Scholarship: College (Desirable) Specialized knowledge: Claims Computer knowledge: MS Office applications (Word, Excel, Power Point) Intermediate to advanced Experience: 1 to 2 years of claims experience in auto liability and physical damage preferred, customer service, negotiation, analytical thinking
Paid days off Benefits by law and more Private Health Insurance and Preventative Care Friendly work environment Savings Fund and voluntary Savings Account Financing and discounts at various establishments around the city

📌 Claims administration specialist (Centro-Norte)
🏢 Confie
📍 Centro-Norte