**Company Description**
**R25_*********
**Job Purpose**:
- Support the Sales/Marketing/Finance users in adoption of MS Dynamics 365.
Involved in assisting with CRM Administration tasks and user requests.
- The person must be proactive, showcase ownership to increase user adoption and showcase servitude to user requests.
**Responsibilities**:
- Lead Coaching/Mentoring of CRM Administrators and Users via Learning Labs, Live User Support and Office Hours sessions.
- Development of integrations of data and functionality using the Power Platform (Power Automate and Power Apps)
- Documenting and defining user requirements with product stakeholders, including flow charts, layouts and diagrams
- Establishes best practice for support of and knowledge sharing of the functionality of the Dynamics 365 and Power Platform environment.
- Contributes to and supports the Dynamics platform 3-year roadmap and the product SDLC.
**Qualifications**
- Experience of Salesforce Sales Cloud Administration is preferred.
- Coaching/Mentoring Team and Users leading Learning Labs, Office Hours, Live Support Sessions.
- 2-4 years' experience of working with Dynamics 365, Office 365 and the Power Platform,
- experience working with the Dataverse and Azure Functions and Logic Apps
- Experience working as a System Administrator
- Experience of Application Development, using C#,.
NET and PowerShell
- Experience of SQL




- Strong verbal and written communication skills and ability to interface with all levels of the organization
- Demonstrated ability to lead projects
- Competency in Analytical Problem Solving, Customer/Partner Relationships, Product & Technology Expertise, Project Management, Strategic Insight
- Understanding of the core Dynamics 365 CRM modules with functional knowledge of the entire product suite
**Additional Information**
**Our Benefits**
- Versátil working environment
- Volunteer time off
- LinkedIn Learning
- Employee-Assistance-Program (EAP)
**About NIQ**
NIQ is the world's leading consumer intelligence company, delivering the most complete understanding of consumer buying behavior and revealing new pathways to growth.
In ****, NIQ combined with GfK, bringing together the two industry leaders with unparalleled global reach.
With a holistic retail read and the most comprehensive consumer insights—delivered with advanced analytics through state-of-the-art platforms—NIQ delivers the Full View.
NIQ is an Advent International portfolio company with operations in 100+ markets, covering more than 90% of the world's population.
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📌 System Administrator (Xico)
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