OverviewJoin the Team!
Are you looking for a stable opportunity with growth, benefits, and a positive work environment?
We are hiring onsite Bilingual (Spanish/English) Customer Service Representatives in Mexico City.
Be part of a company that values your professional development and well-being.For Virtual Applicants, we require candidates to turn on their cameraResponsibilitiesWhat will you do in this role?
You'll be working for one of ONSITE campaigns, in one of our account that operates a grocery delivery and pick-up service.Provide personalized and high-quality customer service.Actively listen and resolve inquiries with empathy and professionalism.Ensure customer satisfaction from the first contact.Manage multiple tasks while delivering exceptional service.QualificationsWhat are we looking for?




Advanced English (B2+ - C1)Experience in BPO or customer service (1-2 years).
Ability to type 25 words per minute with 90% accuracy.Knowledge of MS Office and the Internet.Availability to work rotating shifts.Completed high school diploma.18 years or older with complete documentation (CURP, NSS, Tax Certificate, etc.).
Positive attitude, problem-solving, and multitasking skills.What we offerCompetitive salary+ performance bonus.Opportunities for career growth and development.100% paid training.Location100% ONSITE role!
Ready to take the next step in your career?
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📌 Onsite Bilingual Customer Service Agent (Xico)
🏢 Qualfon
📍 Xico