Sales Account Management Support Specialist Remote (Xico)

Sales Account Management Support Specialist Remote (Xico)

12 ago
|
Radar Hire
|
Xico

12 ago

Radar Hire

Xico

**Vacante para la empresa Radar Hire en Miguel Hidalgo, Ciudad de México**:**Location**: Remote**Employment Type**: Part-Time (with potential to grow into Full-Time)**Experience Required**: Minimum 3 years in sales support, account management, or client services**About the Role**:Radar Hire is seeking a proactive and detail-driven**Sales & Account Management Support Specialist**to support a marketing and analytics firm that specializes in helping private medical practices grow.The company has worked with a wide range of medical specialties to generate measurable marketing results since ****.
This role offers the unique opportunity to work closely with the companys Managing Director and CEOacting as a critical liaison between leadership and the production team.Youll support sales operations, client relationship management, reporting, and project coordination across marketing campaigns.This is a high-impact role for someone who thrives in fast-paced environments, loves working with data, and enjoys being part of a tight-knit, mission-driven team.
**Key Responsibilities****Client Success & Relationship Management**- Lead client onboarding experiences, ensuring smooth transitions from sales to implementation- Attend strategy meetings to capture client objectives and translate them into actionable plans- Proactively manage client requests, creating clear task assignments and communicating completion status- Take ownership of client retention metrics and contribute to account growth- Handle day-to-day client communications while escalating strategic decisions appropriately**Data Analysis & Reporting**- Gather data from HubSpot, Google Analytics, Microsoft Clarity,



and Meta Ads Platform- Build and maintain client-facing reports that tell clear stories with complex data- Ensure dashboards remain accurate and reflect real-time campaign performance- Transform raw data into actionable insights that clients can understand and act upon- Proactively prepare data summaries to eliminate last-minute go find this requests- Navigate advanced Excel/Google Sheets functions to extract meaningful patterns and trends**Project Coordination (Wrike)**- Create and manage Wrike tickets based on client requests and sales communications- Customize Wrike blueprints for new project launches- Participate in daily 8:30 AM production coordination calls- Deliver weekly production status updates to stakeholders and clients- Monitor project timelines and proactively communicate potential delays or issues- Maintain organized project documentation to reduce unnecessary team questions**Sales Support & Meeting Prep**- Prepare comprehensive pre-call materials for new business and client meetings- Review previous call notes and organize relevant background information- Create meeting checklists to ensure all necessary data and materials are ready- Manage post-call action items and track completion through to resolution- Support contract processes through DocuSign and maintain accurate records- Schedule and confirm client meetings across multiple stakeholders**Required Skills & Qualifications**- **3+ years**in sales support, account management, or client services roles- ** HubSpot CRM expertise**:



Deal creation, custom properties, pipeline management, and reporting- ** Advanced Excel/Google Sheets**: Pivot tables, VLOOKUP, complex formulas, and data visualization- ** Project Management**: Proven experience with Wrike )- ** Marketing Analytics**: Working knowledge of Google Analytics, Microsoft Clarity, and Meta Ads Manager- ** Data storytelling**: Ability to simplify complex metrics into clear client communications- ** Client retention experience**: Track record of maintaining accounts and identifying growth opportunities- ** Excellent communication**: Strong written and verbal English skills with professional presence**Technical Requirements**- Proficient in HubSpot CRM, Google Analytics, Microsoft Clarity, Meta Ads Platform- Experience with Wrike project management system- Comfortable with DocuSign and digital contract workflows- Ability to learn new platforms quickly and become the team expert**Personal Attributes**- **Proactive problem-solver**: You anticipate needs before they become urgent requests- ** Detail-obsessed**: Nothing slips through the cracks on your watch- ** Client-focused**: You genuinely care about delivering exceptional experiences- ** Comfortable with ambiguity**: You can create structure where none exists- ** Team player**: You communicate clearly and support colleagues across departments- ** Self-directed**: You manage your time effectively with mínimal supervision**Working Hours**- **Part-Time to start**, with the potential to transition to**Full-Time**:- Preferably aligned with U.S. business hours- Must be available for daily 8:30 AM production calls (U.S. Eastern Time)**Why Join**- Direct access to results-driven, growth-oriented entrepreneurs-

📌 Sales Account Management Support Specialist Remote (Xico)
🏢 Radar Hire
📍 Xico

Postulate a este anuncio

Muestra tus habilidades a la empresa, rellenar el formulario y deja un toque personal en la carta, ayudará el reclutador en la elección del candidato.

Suscribete a esta alerta:

Recibe por email las nuevas ofertas de trabajo para: sales account management support specialist remote (xico) / xico

Suscribete a esta alerta:

Recibe por email las nuevas ofertas de trabajo para: sales account management support specialist remote (xico) / xico