Job Description
About the role: The Tech Program and Project Management, Senior Manager is a team lead role reporting to the General EHSS DD&T; Partner. You will lead technical programs, projects, and enterprise application maintenance operations that support business priorities, with responsibility for scope, schedule, cost, quality, and risk. This role combines technical leadership, delivery coordination, and change management to support reliable, scalable, business‑aligned high impact IT solutions.

How you will contribute

Lead technical programs, projects, and enterprise application support operations to deliver against business priorities

Act as a point of escalation for moderately complex, non‑routine problems and use sound judgment to help resolve issues that affect delivery

Identify business needs and opportunities by aligning project and product investments with business strategy, while considering functional needs, resource capacity, risk exposure, and interdependencies

Lead the implementation of strategic and core programs and projects, with regular monitoring, measurement, and reporting against budget, schedule, and business objectives

Identify barriers slowing project progress and remove inefficiencies through practical solutions that support program goals

Provide periodic updates to senior management on progress, risks, issues, and actions needed to keep delivery on track

Provide hands‑on technical leadership across Databricks, SQL, ETL processes, job scheduling and data visualization tools

Coordinate operational and release activities, including change requests in ServiceNow and deployment planning with global platform teams

Contribute to solution design decisions based on business requirements, including technology selection, build‑vs‑buy assessments, and evaluation of emerging AI‑enabled capabilities with technical partners

Manage, coach and develop Agile teams made up of developers,



business analysts, and testers to support delivery needs

Skills and qualifications

Master’s degree in a relevant field such as management or technology is required

7 or more years of experience managing large teams in enterprise application support operations and delivering high‑impact IT initiatives

Extensive experience partnering with business area leaders to plan and deliver programs

Extensive product, program, or project management experience, including full life cycle implementations for major applications

Experience with SaaS platforms, cloud platforms like AWS / GCP, ERP and other transactional systems

Experience leading Agile delivery using SAFe Framework, Kanban, and Atlassian tools

Strong technical knowledge of ETL processes and tools such as Databricks and Python, data extracts using SQL, and analytics tools such as PowerBI

Technical knowledge to organize project data in meaningful ways that support project team success

Strong financial analysis skills, including budget planning, business case preparation, invoices, accruals, and budget forecast management

Proven skills in negotiation, influencing without authority and working diplomatically through conflict

As an expert professional within the organization, you develop innovative solutions to complex problems aligned with organizational objectives. Your work involves addressing intricate issues, requiring in-depth analysis and judgment. You also engage with key contacts outside your expertise area and contribute to the development of new concepts and standards. Operating with considerable autonomy, you serve as a consultant to management and an external spokesperson on major matters, often working independently and leading function teams or projects. Additionally, you play a role in training and mentoring junior staff.

Locations
MEX - Santa Fe

Worker Type
Employee

Worker Sub-Type
Regular

Time Type
Full time

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📌 EHSS Tech Program & Project Management, Senior Manager (Nezahualcóyotl)
🏢 Takeda
📍 Nezahualcóyotl