_advanced english skills required_
- highschool diploma or equivalent required_
this position provides high-quality telephonic support to potential new law firm/attorney customers through a legal intake process.
*responsibilities*:
- receive intakes for legal situations from potential new clients via electronic or telephonic sources.
- make multiple follow-up calls to potential new clients with the goal of making successful contact.
- discuss their legal situation and prompt the intake contact to answer a series of questions to determine qualification for the legal intake.
- send legal documents for signature to contacts and follow-up for signing.
*qualifications*:
- previous experience in a direct customer contact position is preferred.
- customer service orientation.




- excellent written and verbal communication skills.
- basic pc knowledge, working knowledge of windows operating systems, internet and mainstream web browsers.
*schedule*
monday - friday
8:00 am - 5:00 pm
*salary and benefits* monthly base salary $* pesos (weekly net $3,450 approx)
+monthly bonus $*
$500 food stamps
4% savings stamps
15 days christmas bonus
- *all mexican law benefits apply*_
- this is a fully on site position in guadalajara, jalisco_
pay: from $16,* per month
*education*:
- high school or equivalent (required)
*language*:
- advanced english (required)
work location: in person

📌 Bilingual customer service representative (Guadalajara)
🏢 Intugo
📍 Guadalajara