We are looking for a Networking and IoT Engineer to join our team in Mexico City, Mexico. In this role, you will work closely with internal teams and clients to provide technical expertise, resolve complex networking challenges, and support the integration of Teltonika Networks products into customer solutions.

Teltonika's networking solutions business unit develops and manufactures industrial and enterprise connectivity equipment, primarily routers, switches, gateways, and modems. Our networking devices serve clients in the most complex areas of Industry 4.0, Smart City, and Green Energy.

Teltonika provides an opportunity for technically driven specialists to deepen their expertise, work with advanced networking technologies, and grow their career in a fast-expanding global IoT organization.

In this role, you will:

Attend pre-sales and post-sales in-person or remote communication with local market customers

Self-sufficiently resolve technical issues arising from customer's configuration, firmware/software, other sources

Act as a key link between Teltonika Networks R&D;/HQ and customers, facilitating the resolution of complex technical challenges

Work with Linux-based OS, industrial protocols, various networking services and protocols, and occasional 3rd-party peripherals

Conduct training sessions for employees and clients on our products and solutions

What we expect of you:

Good communication skills, etiquette, ability and desire to help others

Knowledge of Computer Networking, basics of telecommunication systems, and technologies

Fluent in the English language

Higher or equivalent technical / engineering education

Experience working with routers is an asset

Capability of working in a fast-paced environment

Certification in CCNA or similar courses would be considered an advantage





Experience in technical support would be considered an advantage

What we offer:

Great opportunities to grow in a strong and rapidly expanding company

Unique opportunities to grow professionally being part of a challenging and high-growth environment

Dynamic, challenging work environment and cooperation-based internal culture

Internal sessions for knowledge sharing to achieve constant professional growth, staying close to a product that is creating a leading impact for today‘s businesses needs and success; constant support from HR professionals from the HQ and other offices

Payroll: a competitive salary, local Contract; benefits according to the Mexican law + additional benefits

Internal training for continuous improvement

Office: Lago Victoria 74 , piso 5 , Colonia Granada . C.P. 11520 CDMX. Edificio Plaza Victoria

Workweek: Monday to Friday, 8 AM to 5 PM, weekends free;

Worktype: on-site;

Tools provided: Computer equipment plus accessories

Team building office celebrations

Career opportunities

Caring and Supportive team

Salary:
We appreciate everyone's efforts and experiences, so we offer an attractive base salary that will depend on your skillset and expertise in the field.

If you have questions, do not hesitate to contact our recruitment colleague Alejandra Arana, email [email protected]

Teltonika is a well-established, internationally operating group of companies with extensive experience in the design and production of high-quality Internet of Things devices. With a strong integral presence and proven delivery capabilities, we continuously expand our portfolio, operations, and market reach, providing reliable, scalable, made-in-Europe solutions to customers worldwide. We operate in the fields of telematics, networking, telemedicine, EV charging, and security solutions - and we are continuously expanding our teams to support further growth.

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📌 Technical Support Engineer | Networking Solutions (Nezahualcóyotl)
🏢 Teltonika
📍 Nezahualcóyotl