we are looking for an onbase support engineer! This is your chance to step into a dynamic role where you'll make a real impact by ensuring seamless operations of the onbase ecm system. Your problem-solving skills will be key in tackling daily technical challenges and driving system performance.
location: latam
work model: full-time, remote
what you'll do:
• provide day-to-day technical support and troubleshooting for the onbase ecm system.
• resolve issues related to document imaging, workflow, indexing, user access, and system performance.
• work closely with end users and it teams to diagnose problems and apply fixes or patches.
• maintain system uptime and ensure smooth integration with connected business applications.
what we're looking for:
• strong knowledge of onbase configuration, diskgroups, and application server administration.
• excellent customer service and problem-solving skills.
• proficiency in english.
📌 Onbase support engineer (Xico)
🏢 WOT Dev
📍 Xico