Support theleading and development within the Imports teams, ensuring the achievement of departmental objectives while providing close support to day-to-day operations.

The role will play a key part in people development, project management, strategic support, and coordination with customs brokers, freight forwarders, warehouses, carriers, and other parties involved.

Education and Experience
- Bachelor’s degree in International Trade, International Business, Logistics, Business Administration, Engineering, or a related field.
- 4 to 6 years of experience in imports, exports, logistics, and related customer service.
- Previous experience leading people, teams, and/or projects.
- Experience coordinating orders, shipments, logistics providers, and customer requirements.

Required Knowledge
- Import and export operations.
- International logistics.
- International trade regulations and customs processes.
- Order and purchase order processing.
- Shipment coordination, tracking, and distribution.
- Shipping and foreign trade documentation.
- Customer service and strategic account support.




- Sales and commercial support processes.
- CRM systems or customer/contact management platforms.
- Microsoft Office and Excel.
- English proficiency for verbal and written communication.

Skills and Competencies
- Leadership and people development.
- Organization and effective time management.
- Customer focus and results orientation.
- Analytical thinking and problem-solving.
- Adaptability.
- Continuous learning.
- Effective communication.
- Collaboration with cross-functional teams.
- Ability to prioritize and follow up on multiple activities.

Hiring details
- Prestaciones superiores a las de Ley (+Vacaciones/Prima vacacional, 30 días Aguinaldo, vales despensa, fondo de ahorro, confiable de gastos médicos mayores, bono anual variable, estacionamiento, PTO days, entre otros).
- Monday to Friday, 8:00am-5:00pm or 9:00am-6:00pm (daylight saving / summer time)
- After anniversary, 1 day

📌 Imports Team Lead (Guadalajara)
🏢 INNTECI - QUID - BGWI
📍 Guadalajara