Work From Anywhere in LATAM and the Phillipines

Work Schedule: 8 am - 5 pm EST

Compensation Range: $1,500 - $2,000 USD/month based on experience

A boutique appellate law firm is hiring a Legal Intake Specialist to serve as the first point of contact for prospective clients and convert inbound inquiries into booked consultations and signed engagements.

Operating at a premium price point, the firm serves professional clients navigating high-stakes appeals after an unfavorable trial outcome. It is a small, fast-growing practice in startup mode, where precision and a polished client experience define the brand and every client touchpoint carries weight.

Day-to-day, the Specialist manages inbound calls, screens prospects for qualified appeals work, books consultations, and prepares engagement agreements using a custom contract-automation tool. Success means error-free agreements, accurately spelled names and correct figures, and consistently professional written and phone communication that protects the firm's reputation.

Requirements

Must-Have




- Experience in a phone-based client intake, customer service, or front-desk role handling inbound calls and prospect screening
- Hands-on experience drafting client-facing written communication (emails, documents) with accurate spelling, grammar, and formatting
- Experience preparing contracts, engagement agreements, or templated documents requiring accurate numerical data entry and calculations
- Demonstrated ability to manage multiple concurrent prospects and follow-ups using scheduling, CRM, or practice-management tools
- Proficiency with business productivity and communication tools (email, video conferencing, VoIP/phone systems)
- Experience serving professional or high-expectation clientele
- C1+ English (CEFR) for real-time phone communication and client-ready written correspondence

Nice-to-Have
- Prior experience in a legal services or law firm environment
- Familiarity with Clio Grow, Clio Manage, or comparable l

📌 Remote Intake Specialist for Lawfirm Company (Ciudad de México)
🏢 Pearl
📍 Ciudad de México