IT Support Specialist
Location: Remote (International – Mexico candidates only)
Job Type: Full-Time, International Contractor
Department: IT
Compensation: Monthly compensation

About Asher Health
Asher Health partners with gyms, wellness centers, and performance facilities nationwide to bring medically supervised weight management and wellness solutions—including GLP-1 programs and advanced health optimization services—to the communities they serve.
Our mission is to help wellness businesses expand their impact through innovative technology, clinical expertise, and exceptional partner support.

About the Role
We're looking for a detail-driven IT Support Specialist to own frontline IT support, access management, and systems hygiene at Asher Health. In this role, you'll ensure day-to-day technical issues are resolved quickly, documented correctly, and escalated cleanly—keeping our systems usable, secure, and reliable while freeing senior technical resources to focus on architecture and complex problems.
You'll be the first line of defense for our teammates:



resolving Tier 1 issues independently, maintaining audit-ready access records, and creating clean inputs—tickets, documentation, and logs—that make higher-level technical work faster and easier. When this role is working well, our IT Lead spends less time reacting and more time improving.

Please note: this is an international contractor role, and we are considering candidates based in Mexico only at this time.

If you're a go-getter who brings solutions instead of just surfacing problems, owns outcomes fully, and thrives in a fast-moving startup environment, we'd love to meet you.

What You'll Do
Own day-to-day user access requests and lifecycle changes across all systems—including application access, Slack workspace and channel invites, and software seat assignments—maintaining clean, audit-ready records at all times.
Process onboarding, role change, and offboarding access updates accurately and promptly, flaggin

📌 Information Technology Support Specialist (Ciudad de México)
🏢 ASHER health
📍 Ciudad de México