Live Streaming Operations Specialist (TikTok Shop)
Location: Mexico City, Mexico
Company: LiveLab – Tec-Do Group
Industry: TikTok Shop | Live Commerce | Social Commerce
About Us
LiveLab is the general e-commerce service brand of Tec-Do Group, specializing in TikTok Shop, live commerce, creator partnerships, and digital marketing solutions.
As TikTok Shop continues to grow rapidly in Mexico, we are expanding our local live commerce operations and looking for passionate, energetic, and results-driven individuals to join our team. If you are excited about e-commerce, social media, and livestreaming, we'd love to hear from you.
Job Overview
As a Live Streaming Operations Specialist, you will play a key role in supporting daily livestream operations, ensuring smooth execution of live sessions, engaging audiences, and helping drive sales performance on TikTok Shop.
You will work closely with hosts, content creators, advertising teams, and e-commerce operators to create an engaging and high-converting livestream experience.
Key Responsibilities
Livestream Operations & Execution




Support the daily operation and on-site management of TikTok Shop livestreams.
Coordinate livestream flow and assist hosts throughout live sessions.
Manage livestream pacing, product transitions, and audience engagement activities.
Monitor livestream performance and resolve real-time operational issues to ensure smooth broadcasts.
Product & Campaign Support
Assist with product setup, product showcases, and promotional campaign execution during livestreams.
Develop a strong understanding of product features, pricing strategies, and promotional mechanisms.
Collaborate with the operations team to improve livestream conversion performance and sales results.
Performance Monitoring & Optimization
Monitor key livestream metrics in real time, including:
Viewership
Click-Through Rate (CTR)
Conversion Rate (CVR)
Gross Merchandise Value (GMV)
Analyze performance data and make operational adjustments to improve

📌 Live Streaming Operations Specialist (Ciudad Nezahualcóyotl)
🏢 TECDO HONG KONG
📍 Ciudad Nezahualcóyotl