Lead Digital Transformation Across Latin America | Omnichannel Strategy Director
Transform the Future of Customer Experience Across Latin America
GOSECO International Executive Search has been engaged to identify an exceptional executive for a highly strategic leadership opportunity within a globally recognized multinational organization.
This is not a traditional marketing leadership role.
We are seeking a visionary executive who can lead enterprise-wide digital transformation while redefining how customers engage across every commercial and digital touchpoint. Reporting directly to the LATAM Chief Marketing Officer, this position will play a pivotal role in shaping the organization's omnichannel strategy, accelerating digital innovation, and driving sustainable business growth throughout Latin America.
The Opportunity
This executive will lead the development and execution of a world-class omnichannel strategy by integrating customer experience, digital platforms, artificial intelligence, analytics, eCommerce, marketplace expansion,



and commercial excellence into a unified business model.
The successful candidate will influence executive decision-making while partnering closely with Commercial, Sales, Customer Experience, Information Technology, Finance, Operations, and Supply Chain to deliver measurable business impact.
This role offers the opportunity to build new capabilities, lead organizational transformation, and help define the future customer experience within one of the world's most respected multinational organizations.
Key Responsibilities
Develop and execute the organization's omnichannel strategy across Latin America
Lead enterprise-wide digital transformation initiatives that drive customer engagement and profitable growth.
Design and optimize seamless customer journeys across digital, physical, CRM, eCommerce, marketplace, mobile, and social commerce channels.
Drive AI-powered personalization and digital innovation initiatives.
Establish and scale ne

📌 Omnichannel Strategy Director (Ciudad Nezahualcóyotl)
🏢 GOSECO International Executive Search
📍 Ciudad Nezahualcóyotl