B2B Sales Trainer The Sales Trainer is responsible for designing and delivering high-impact training programs that enhance client-specific knowledge and skills, focusing on advanced sales processes and systems. This position leads collaborations with internal and/or external stakeholders to create tailored content that addresses business needs, driving efficiency and productivity across the organization. This role will work autonomously with moderate supervision to ensure the effectiveness of training initiatives. You inspire and motivate trainees as a role model, fostering their development and success in a new, dynamic campaign environment You actively design, develop, and implement training programs tailored to the needs of the new campaign, ensuring alignment with campaign goals and objectives You measure the effectiveness of training programs using various feedback methods (focus groups, interviews, surveys) and refine training content based on evaluation results You participate in client Train the Trainer sessions,



adapting insights to create innovative training solutions for the campaign You collaborate with operations management to evaluate the effectiveness of new hires and ongoing training efforts while ensuring that structured goals are met by new hire classes You stay up-to-date on changes to client products, services, policies, and procedures, recommending modifications to training management to meet the evolving needs of the campaign 2+ years of Operations Training experience, with a focus on Sales. ~ Experience training classes of 30+ new hires. ~ Excellent written and verbal communication skills in English (minimum C1 level). ~ Proven ability to build relationships and communicate effectively with senior-level technical staff ~ Exceptional sales skills and the ability to translate them into impactful training programs for new joiners and up-skilling or re-skilling current sellers. ~ Significant experience as a Trainer or in a comparable role, with a

📌 B Sales Trainer (Ciudad Nezahualcóyotl)
🏢 Concentrix
📍 Ciudad Nezahualcóyotl