Assists clients with business solution definition as well as campaign management and business intelligence tools and/or processes through all or some of the following ways: - Fully understands details of client's data and Acxiom's marketing capabilities, ensuring clients receive accurately segmented, cleansed, formatted and ready-to-market data. - Executes and analyzes decision support processes and data to measure campaign efficiency, data accuracy, data integrity, operations performance, customer satisfaction and cost effectiveness. - Provides data, analysis and recommendations to support multiple technical operations and ensure client satisfaction. - Researches, trouble shoots, administers application administration, conducts application user training, and code changes DUTIES AND RESPONSIBILITIES: - Fully functional and self-directed - Provides formal mentorship - High complexity assignments- owner. - Point-of-contact for clients with business solution definition through campaign management and business intelligence tools and/or processes.



- Audits post-production changes to ensure service level agreement compliance - Executes complex campaigns which may include, but is not limited to, the review of campaign specifications, working with clients to validate and obtain sign-off of client deliverables and dynamic campaign execution. - Various processes associated with Acxiom Executed Campaign, Custom Client Reports and Datamart Build services such as the Data Mart build process, reporting and analytics and the campaign execution process. - Develops, maintains and improves client relationship through increased client communications. May have campaign and/or reporting specialty and may be point of contact for some client campaigns. - Executes and analyzes decision support processes and data to measure campaign efficiency, data accuracy, data integrity, operations performance, customer satisfaction, and cost effectiveness. Ensures compliance with established procedures

📌 Decision Support Analyst (Ciudad Nezahualcóyotl)
🏢 Acxiom
📍 Ciudad Nezahualcóyotl