Medallia is the pioneer and market leader in Experience Management. Our award-winning SaaS platform, Medallia Experience Cloud, leads the market in the management of experiences, insights, and actions for candidates, customers, employees, patients, and residents alike.
Experiences shape the way people feel about a company. As a Senior Software Engineer on the Social Data Collection team, you will be instrumental in the development and maintenance of applications that enable Medallia customers to gather unsolicited feedback for analysis on our Experience Cloud platform.
This role's primary focus is backend engineering. You will design and implement robust, scalable, and performant microservices crucial to the Medallia Social product. However, given the product's continuous evolution, demonstrated frontend development experience is also desirable.
Candidates based in the Mexico City vicinity will be prioritized as this role is Hybrid, 3 days per week onsite.
Ship great software that is scalable and robust and then keep it humming




Troubleshoot and debug the software platform to identify root causes and provide mitigation and remediation options.
Work in small teams with like minded engineers in an agile environment with daily standups, technical forums, code reviews and research spikes
5+ years of professional experience developing and maintaining software products.
~ Demonstrated experience designing and building enterprise grade software within a distributed micro-service architecture
~ Demonstrated proficiency building and maintaining Java applications,
~ Demonstrated experience working with Kafka
~ Comprehension of software engineering fundamentals
~ Experience working with SQL databases
~ Experience working with Docker and K8s in a production environment
~ English proficiency, both oral and written
BS/MS in Computer Science, Engineering, or related field
Experience working with Apache Cassandra
Experience with Java 17+
Demonstrated experience building and maintain

📌 Software Engineering, Senior (Tecámac)
🏢 Medallia
📍 Tecámac