Enhanced Operations Services Technical Expert
At SAP, we keep it simple: you bring your best to us, and we'll bring out the best in you. We're builders touching over 20 industries and 80% of integral commerce, and we need your unique talents to help shape what's next. The work is challenging – but it matters. What's in it for you? EOS Technical Expert (ETE) is responsible for technical preparation for complex critical activities for the customers, works closely with the SDS in terms of planning of customer specific maintenance plan
ETE is responsible for proactive safeguarding of service requests for EOS customers
Serve as a technical point for all the technical planning and preparations for the EOS customer landscape.
ETE acts as the primary contact with the EOS Service Delivery specialists for the services using DMM and CSMP
Solid hand‐on experience with SAP technologies like SAP Netweaver, Web Dispatcher, Business Objects solutions, Convergent Charging, Convergent Mediation, Open Text, etc
Sound knowledge of Hyperscales, networks,



and virtual technologies and Products (SAP certification preferred)
Extensive experience in collaboration with cross-cultural teams, both international and virtual, to achieve seamless project delivery.
Collaborate with Product Development and support for roadmap, feature and bug fixes.
Excellent written and verbal communication skills in English.
Global team working 24/7 model with following sun approach.
Bachelor's degree or higher in Computer Science, Engineering, or Information Technology
~10+ years of experience in the IT industry, with a primary focus on SAP technology ( Basis)
~ Minimum of 8 years in a technical role, with a demonstrated ability to manage a variety of SAP products running on SAP Hana/ Sybase
~ Advanced technical background in Linux-based server operating systems
~ Project Management skills to efficiently handle customer projects and resolve issues would be desirable skill
Enhanced Operation Services with a Global C

📌 Enhanced Operations Services Technical Expert (San Pedro Garza García)
🏢 Sap
📍 San Pedro Garza García