Assists clients with business solution definition as well as campaign management and business intelligence tools and/or processes through all or some of the following ways: Fully understands details of client's data and Acxiom's marketing capabilities, ensuring clients receive accurately segmented, cleansed, formatted and ready-to-market data. Executes and analyzes decision support processes and data to measure campaign efficiency, data accuracy, data integrity, operations performance, customer satisfaction and cost effectiveness. Provides data, analysis and recommendations to support multiple technical operations and ensure client satisfaction. Researches, trouble shoots, administers application administration, conducts application user training, and code changes DUTIES AND RESPONSIBILITIES: Fully functional and self-directed Provides formal mentorship High complexity assignments- owner. Point-of-contact for clients with business solution definition through campaign management and business intelligence tools and/or processes.



Audits post-production changes to ensure service level agreement compliance Executes complex campaigns which may include, but is not limited to, the review of campaign specifications, working with clients to validate and obtain sign-off of client deliverables and dynamic campaign execution. Various processes associated with Acxiom Executed Campaign, Custom Client Reports and Datamart Build services such as the Data Mart build process, reporting and analytics and the campaign execution process. Develops, maintains and improves client relationship through increased client communications. May have campaign and/or reporting specialty and may be point of contact for some client campaigns. Executes and analyzes decision support processes and data to measure campaign efficiency, data accuracy, data integrity, operations performance, customer satisfaction, and cost effectiveness. Ensures compliance with established procedures, project requirements and

📌 Decision Support Analyst (Ciudad de México)
🏢 Acxiom
📍 Ciudad de México