Overview
Join The Gund Company, where you will find friends who will support and challenge you to crush goals that provide amazing growth opportunities. We are in the business of electrical insulation manufacturing, but we really pride ourselves in just being a group of fun, driven, problem solvers who LOVE what we do
Description
Overview
Join The Gund Company, where you will find friends who will support and challenge you to crush goals that provide amazing growth opportunities. We are in the business of electrical insulation manufacturing, but we really pride ourselves in just being a group of fun, driven, problem solvers who LOVE what we do
The Gund Company: Take Care of Each Other, Take Care of the Customer and Take Care of the Business
Job Summary
Manage the Order Fulfillment Process to ensure the complete satisfaction of the customer's requirements. Experienced customer service role that handles the order fulfilment process from quoting through delivery. Support the customer with technical and complex service questions.



Typical customer questions are focused on account status, quote requests, order status, technical product application, service information, pricing, and lead time. Works closely with Engineering, Quality, and Management team resources to resolve any service, warranty or technical problems. May provide work direction to others. Work assignments require deep discipline-specific knowledge and/or experience. Work activities involve regular communication with individuals both internal and external to the company. With limited oversight, this individual will document and administer processes and lead interdisciplinary teams in process improvement initiatives.
Summary of Essential Job Functions
- Manage/oversee multiple customer accounts to ensure expectations are exceeded while delivering a quality experience to the customer.
- Build relationships with Saturno's customer base to fully understand the customer's requirements, communicate them to our pr

📌 CSR - Order Fulfillment Coordinator - Monterrey (Santa Catarina)
🏢 The Gund
📍 Santa Catarina