Blue Yonder is seeking a mid-level Technical Support Engineer in Monterrey to resolve medium-to-high complexity incidents and requests. You will triage problems, diagnose issues, and contribute to runbooks and knowledge base articles while implementing monitoring and automation.
The role emphasizes strong troubleshooting, SQL/database experience, scripting for automation, and effective communication with customers.
📌 Support Engineer II: Incident Resolution (Monterrey)
🏢 Blue Yonder
📍 Monterrey
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