Ciudad de México | Billing Agent - Customs Brokerage Expeditors•Ciudad de México, Mexico City, Mexico
Descripción del trabajo Job Description
Job Description
KEY RESPONSIBILITIES:
- Ensure smooth and timely customs process flow.
- Ensure accurate and timely client billing.
- Understand all the elements of the import and export customs DLSOP (Desk Level Standard Operating Procedure) and correctly interpret this information to fulfill our customers’ instructions and expectations.
- Ensure accurate and timely data entry into our operating system.
- Track and trace Customs files.
- Verify documents received for Import and Export customs purposes are compliant and correct.
- Ensure compliance at all times to regulations. This includes internal policies and procedures such as Operational Process Standards (OPS) and external government regulations or customer policies / requirements.
- Understand department process flow, constantly looking for areas of improved efficiency.
- Overseas communications, timely responses to emails and requests (internal and external)




- Escalation of problems to Management when necessary
- Meets company standards of 52 hours training per year per employee.
- Attend training classes when required.
- Complete mandatory training when required.
- Promote compliance in diligently following all company policies and regulations and performing the task at hand with outstanding integrity and pride.
- Adhere to the company’s 10 cultural attributes: Appearance, Attitude, Confidence, Curiosity, Excellence, Integrity, Pride, Resolute, Sense of Humor, and Visionary.

KNOWLEDGE, SKILLS AND BEHAVIOURS:
Knowledge:
- Good knowledge of customs brokerage process and system essential
- Understanding of ocean, transcon and air documentation process
- Knowledge of air, road and ocean transport
- Basic Accounting Knowledge

Skills:
- Effective interpersonal skills, including proven abilities to listen, comprehend, effectively communicate clearly and concisely to obtain

📌 Ciudad De México | Billing Agent (Xico)
🏢 Expeditors
📍 Xico