- Lead international service strategy and operational excellence.
- Drive service transformation and regional growth initiatives.

Sobre nuestro cliente
Our client is a leading global automotive and mobility organization recognized for its innovation, strong market presence, and commitment to customer experience. With operations across multiple international markets, the company continues to invest in service excellence, network expansion, and strategic growth initiatives to strengthen its global footprint.
Descripción
The Regional Planner (International Business Service) will play a critical leadership role in driving service strategy, operational performance, and continuous improvement initiatives across international regions.
Key responsibilities include:
- Develop and execute Long Range Planning (LRP) strategies to support future business growth and service excellence.
- Monitor and manage regional service performance through KPI dashboards, Vital Few tracking, and performance review mechanisms.
- Lead Executive Committee Meeting (ECM) action governance,



ensuring timely implementation of strategic initiatives.
- Drive the development and launch of new service products through market research, competitive benchmarking, and business case development.
- Oversee Strategic Improvement Team (SIT) and Cross Functional Team (CFT) projects to ensure alignment with organizational objectives.
- Lead customer satisfaction and service excellence initiatives at the integral level.
- Manage service budgets, resource allocation, and cost optimization strategies.
- Partner with Network Development teams to support expansion of service outlets and ensure compliance with corporate standards.
- Collaborate with Quality, Planning, Technical Service, Finance, and Operations teams to deploy best practices and standardize service processes.
- Develop executive-level Management Information System (MIS) reporting and strategic insights to support business decision-making.
- Strengthen deal

📌 Regional Planner IB (Ciudad de México)
🏢 Michael Page International México Reclutamiento Especializado S. A. De C. V
📍 Ciudad de México