Vonage seeks an energetic Level 1 Technical Support Engineer for our API Support group in Mexico City. You will deliver first-line support to a growing customer base, triaging requests via email, phone, and chat and ensuring fast, accurate resolutions.
Strong communication and problem-solving skills are essential as you collaborate with cross-functional teams. Bachelor's Degree in Computer Science and 1–2 years in technical support in telecom or tech sectors are preferred.
📌 API Support Engineer (Ciudad de México)
🏢 Vonage
📍 Ciudad de México
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