About the Company FedEx Express is committed to leveraging advanced technology to solve business problems and enhance operational efficiency. Our culture fosters innovation, collaboration, and a dedication to excellence. Lead a high-impact team that supports Sales Operations across the U.Are you a passionate leader with experience in Customer Experience, Sales Operations, or Operational Support ? Do you thrive in fast-paced environments where collaboration, problem-solving, and customer success are key? Sales Operations Resolution Team (SORT) Manager In this role, you'll lead a dynamic team responsible for resolving critical operational issues, supporting strategic initiatives, and ensuring an exceptional customer experience across multiple business segments, including Worldwide Sales, Customer Success Management, Field Sales, and Digital Sales .



Support strategic initiatives, including Network 2.0 rollouts . Bachelor's degree. 6+ years of experience in Customer Experience, Sales Support, or Operations , coordinating cross-functional teams and resolving operational cases. Previous leadership or people management experience is highly preferred. Advanced English (written and spoken). Delivering an outstanding customer experience. Hiring #NowHiring #SalesOperations #CustomerExperience #OperationsManager #Leadership #CustomerSuccess #Management #SupplyChain #FedExCareers #Careers #MexicoJobs #LinkedInJobs FedEx Express is committed to diversity and inclusivity in the workplace

📌 CSM (Ciudad Nezahualcóyotl)
🏢 Federal Express
📍 Ciudad Nezahualcóyotl