Title and Summary

Manager, Product Management – AI

Mastercard powers economies and empowers people in 200+ countries and territories worldwide. Together with our customers, we’re helping build a sustainable economy where everyone can prosper. We support a wide range of digital payments choices, making transactions secure, simple, smart and accessible. Our technology and innovation, partnerships and networks combine to deliver a unique set of products and services that help people, businesses and governments realize their greatest potential.

Overview: In virtually every country worldwide, Micro, Small, and Medium Businesses (SMEs) are the lifeblood of economic vitality. Mastercard is dedicated to enabling businesses to survive and thrive stronger than before. Our rallying cry is Empowering Every Business Everywhere. This segment is central to Mastercard’s growth strategy - not only because of their integral impact but also because of SMEs’ significant role in the payment ecosystem as both payers and acceptors of electronic payments.

Responsibilities




- Define the product vision and roadmap for the AI products, aligning with overall business objectives and user needs.
- Own and deliver LLM-powered and agentic AI experiences, including conversational interfaces, autonomous workflows, and decision-support systems.
- Translate product strategy into well-defined EPICs, features, and specifications, ensuring teams have clear, actionable requirements to deliver high-quality AI products.
- Lead cross-functional teams (engineering, design, data) in the development and implementation of the service, ensuring high quality and meeting deadlines.
- Analyze market trends and competitive conditions, positioning the product effectively.
- Oversee and steer the product development process, ensuring compliance with budget, scope, and project timelines.
- Communicate effectively with technical and non-technical audiences.

Qualifications
- Extensive experience as a Product Manager in

📌 Manager, Product Management (México)
🏢 Mastercard
📍 México