Overview

Medallia is the pioneer and market leader in Experience Management. Our award-winning SaaS platform, Medallia Experience Cloud, leads the market in the management of experiences, insights, and actions for candidates, customers, employees, patients, and residents alike.

We believe that every experience is a memory that can last a lifetime. Experiences shape the way people feel about a company. And they greatly influence how likely people are to advocate, contribute, and stay. At Medallia, we are committed to creating a world where organizations are loved by their customers and their employees.

We empower exceptional people to create extraordinary experiences together.

Bring your whole self.

The Role

As a Senior Software Engineer on the Social Data Collection team, you will be instrumental in the development and maintenance of applications that enable Medallia customers to gather unsolicited feedback for analysis on our Experience Cloud platform.

This role's primary focus is backend engineering. You will design and implement robust, scalable,



and performant microservices crucial to the Medallia Social product. However, given the product's continuous evolution, demonstrated frontend development experience is also desirable.

You will be expected to tackle complex, large-scale technical challenges, take end-to-end ownership of your products, and actively contribute to advancing our SaaS platform. This is a chance to join a high-impact team and play a significant role in shaping the direction of our product.

Candidates based in the Mexico City vicinity will be prioritized as this role is Hybrid, 3 days per week onsite.

Responsibilities
- Ship great software that is scalable and robust and then keep it humming
- Design, implement and drive the technical roadmap and product implementation; help the team prioritize and plan pragmatically
- Partner closely with dependent teams across engineering to ensure smooth product deliveries and uninterrupted service

📌 Software Engineering, Senior (Tecámac)
🏢 Medallia
📍 Tecámac