Build your future with Sovos.
If you're seeking a career where innovation meets impact, you've come to the right place. As a global leader, Sovos is transforming tax compliance from a business requirement to a force for growth while revolutionizing how businesses navigate the ever-changing regulatory landscape.
At Sovos, we're dedicated to more than just solving compliance challenges -- we're committed to making a positive and lasting difference in everything we do. Our teams operate on the modern edge of digital technology, working not only to solve complex business challenges but also to enrich our personal, professional, and local communities.
Our purpose-built systems provide the tools you need to thrive in a world where governments demand increased visibility, faster reporting and greater control over business processes. Excited about the possibilities? So are we
Don't worry if you don't check all the boxes -- apply anyway We're focused on hiring the right people, not just the "right" resume.



It's not about what you've done elsewhere; it's all about what you're capable of doing here.
The Work You'll Do:
At Sovos, we're transforming how companies around the world manage tax compliance---helping half of the Fortune 500 and thousands more stay ahead in a complex, ever-changing general landscape. As a Data Analyst, you will apply ML and AI tooling to Sovos' global support operations data---building forecasting models for staffing and utilization, running LLM-powered classification pipelines, and surfacing insights through clean, readable visualizations.
This role is about applying the right tools to real operational problems and translating outputs into leadership-ready narratives.
More specifically, you will:
- Build and maintain forecasting models (Prophet or equivalent) for case volume, staffing, and utilization planning
- Design and maintain LLM classification pipelines for CSAT, ticket routing, and escalation flagging
- Develop and maintain text embedding and v

📌 ML-Powered Data Analyst: Forecasting (Ciudad de México)
🏢 Sovos
📍 Ciudad de México