Responsibilities
- Monitor and resolve supplier process control performance issues by developing robust quality control plans and implementing sustainable corrective actions.
- Drive permanent resolution of supplier issues reported by Vertiv plants and by Customers.
- Initiate and lead supplier performance improvement by partnering with supplier to identify, understand and abate issues for New Product Introduction, First Article Inspection (FAI) and Production Part Approval Process (PPAP) as well as Mass Production.
- Lead and own PPAP requirements associated with a change.
- Lead problem definition and reactive problem solving through containment, identification of root cause and corrective action with Supplier Corrective Action Report (SCAR).
- Develop 8D and supplier reports on reported issues. Communicate internally and externally on outcomes of investigations. Work with internal teams, including Engineering, Service, Manufacturing / Operations, Sales, Offering Management, and Plants Quality to resolve quality issues impacting Vertiv plant and customers.
- Ability to simplify complex information and concisely prepare both verbal and written executive summaries to Leadership Team.
- Perform supplier on-site audits to monitor supplier Quality Management System (QMS) compliance and effectiveness.
- Identify areas for cost reduction across assigned supplier base including internal supplier process, quality improvements.
- Visit Suppliers to proactively see installations and document improvement needs. Visit suppliers to understand the nature of the issue and get definite corrective action initiated in the organization.
- Evaluate potential new suppliers by conducting on-site audits and scoring of Quality Management System
- Monthly reporting and status updates to management on Supplier performance and various quality initiatives to business management.
- Supports the execution and maintenance of an ISO 9001 certified Quality Management System.
- Other responsibiliti