What You Will Be Doing
- Support the implementation, administration, and ongoing operation of Epicor’s integral cloud and enterprise networking infrastructure
- Maintain the reliability, availability, performance, and security of network services supporting production SaaS environments
- Configure, monitor, and troubleshoot LAN/WAN environments, Palo Alto Networks firewalls, site-to-site and remote-access VPNs, load balancers, WAN optimization technologies, DNS, and other core network services
- Develop and enhance network automation solutions using Infrastructure as Code and configuration management tools such as Terraform, Ansible, Git, and similar technologies
- Participate in infrastructure deployments, migrations, upgrades, technology refresh initiatives, and other projects affecting global network environments
- Monitor network health, analyze performance trends, and recommend improvements that increase capacity, resilience, scalability, and operational efficiency
- Provide Tier 2 operational support, incident response, root cause analysis,



and timely problem resolution for business-critical network infrastructure
- Participate in an on-call rotation supporting production environments
- Maintain accurate network documentation, operational procedures, infrastructure standards, and configuration records across global environments
- Collaborate with cloud, infrastructure, security, application, and vendor teams to design and deliver reliable networking solutions
- Identify opportunities to improve network provisioning, configuration management, and operational workflows through automation, standardization, documentation, and process improvement

What You Will Need to Succeed
- Strong understanding of enterprise networking concepts, including routing, switching, firewalls, VPN technologies, DNS, authentication, load balancing, and network security
- Experience supporting Microsoft Azure and AWS networking services, including virtual networks, VPN connectivity, load

📌 Cloud Network Admin (Monterrey)
🏢 EPIND Epicor India
📍 Monterrey