Synechron, a integral consulting firm, seeks a senior production support professional to manage end-to-end incident response, triage, and recovery across on-prem and cloud environments for cross-border payment services. You will coordinate multiple resolver groups, perform root cause analysis, and contribute to automated tooling and improved monitoring.
The role emphasizes collaboration with global teams, delivering reliable service, and maintaining strong documentation and runbooks while adhering
📌 Production Support Engineer (Ciudad de México)
🏢 Synechron
📍 Ciudad de México
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