Amex GBT is a place where colleagues find inspiration in travel as a force for good and – through their work – can make an impact on our industry. We’re here to help our colleagues achieve success and offer an inclusive and collaborative culture where your voice is valued.

American Express General Business Travel (GBT) is seeking an experienced, strategic Salesforce Technical Project Manager (TPM) to join our Project Management Office within the Salesforce Center of Excellence (COE) team.

In this leadership role, you will be accountable for end-to-end project success, drive cross-functional collaboration, and ensure our technology initiatives align with business objectives. You will manage complex project portfolios, navigate collaborator dynamics, and champion process excellence to deliver groundbreaking results.

What You’ll Do
- Accountable for end-to-end project success and achieving project objectives, timelines, and budgets
- Establish clear project governance, success metrics,



project dependencies and risk management frameworks and ensure projects deliver measurable business value and strategic alignment
- Develop comprehensive project plans with defined scope, objectives, timelines, and resource requirements
- Coordinate project execution, monitor progress against baselines, maintain partner visibility and track and report on key benchmarks and project health metrics
- Build and mentor high-performing project teams; foster collaboration and accountability
- Coordinate multiple related projects within the program portfolio and identify, track, and manage interdependencies across projects to ensure program objectives are achieved
- Resolve conflicts and dependencies to maintain program momentum and alignment
- Lead change management initiatives when stakeholder requirements or priorities shift and help teams adapt to evolving business needs while maintaining project focus and delivery
- Communicate impact and manage stakeholder expectations through transition

📌 Technical Project Manager (Ciudad de México)
🏢 American Express Global Business Travel
📍 Ciudad de México