Kerry is the world's leading taste and nutrition company for the food, beverage and pharmaceutical industries. Every day we partner with customers to create healthier, tastier and more sustainable products that are consumed by billions of people across the world. Our vision is to be our customers' most valued partner, creating a world of sustainable nutrition. A career with Kerry offers you an opportunity to shape the future of food while providing you opportunities to explore and grow in a truly global environment.
Description
Kerry is the world's leading taste and nutrition company for the food, beverage and pharmaceutical industries. Every day we partner with customers to create healthier, tastier and more sustainable products that are consumed by billions of people across the world. Our vision is to be our customers' most valued partner, creating a world of sustainable nutrition. A career with Kerry offers you an opportunity to shape the future of food while providing you opportunities to explore and grow in a truly global environment.
About The Role
At Kerry,
we're looking for an OTC Associate to join our Integral Business Services team. This role plays a key part in managing and recovering accounts receivable while building positive relationships with customers and internal stakeholders. The ideal candidate is analytical, customer-focused, and committed to driving collection results while maintaining compliance with company policies and controls.
Key Responsibilities
- Manage an assigned portfolio of customer accounts and monitor outstanding balances.
- Proactively contact customers via phone and email to collect overdue payments.
- Negotiate payment arrangements aligned with company credit and collection policies.
- Document customer interactions, payment commitments, and collection activities accurately in ERP/CRM systems.
- Escalate complex disputes, payment issues, and high-risk accounts to senior team members when appropriate.
- Collaborat
📌 OtC Associate (Santiago de Querétaro)
🏢 ACCA Careers
📍 Santiago de Querétaro
Postulate a este anuncio
Muestra tus habilidades a la empresa, rellenar el formulario y deja un toque personal en la carta, ayudará el reclutador en la elección del candidato.