We are seeking an Operations analyst as part of our Source-to-Pay (S2P)/ Procure-to-Pay (P2P) which works to resolve invoice exceptions for Purchase Orders (POs) in close co-operation with the Accounts Payable Team, Business Users, Sourcing Managers and suppliers.

Individual contributor role reporting into the Regional Operations Lead.

What you will work on

The operations analyst clears Account Payable invoice exceptions as a result of mismatch between purchase order, goods receipt confirmation, and supplier’s invoice.
- Monitor, analyze and resolve purchase order invoice exceptions created in the Vendor Invoice Management (VIM) tool daily
- Document root cause of exception trends and lessons learned to prevent future occurrence of non-routine processing and improve existing processes
- Partner with Finance to resolve outstanding reconciliation items in the goods receipt/invoice receipt clearing account
- Interpret purchase order exception data to opportunities to improve the purchase order structure




- Strong oral and written communication skills – communication with external third parties (suppliers)
- Prepare status reports and operational statistics to capture monthly metrics
- Participate in weekly meetings with respective Accounts Payable team to audit aged exceptions, evaluate exception clearing performance, and document training opportunities
- Responsible to achieve regional targets as per SLAs and defined department goals
- SOP adherence – manage end to end activities aligned to the role
- Monthly audits of open purchase order requests based on integral KPIs
- Drive and encourage process standardization/improvement/automation projects with the team, ensure timely completion of projects
- Contribute to process improvement ideas and convert into a Brand Value submission for each year
- Participate in training and on-boarding of new source to pay Analysts
- Actively support implementation of procedures and policies in all daily activities
- Follow work instru

📌 RegionalP Operations Analyst (Centro)
🏢 Rgp
📍 Centro